Monday, October 26, 2009

Technology, how much do I love thee?

I just experienced the woes of technology in a most amusing manner. Some people might have come undone and screamed their heads off; possibly never speaking to the 'betrayal' of their innermost confidences again but I just shrugged it off as another shenanigan of life.

I've been rather bothered by office politics at the work place.....something's definitely rotten in the state of Denmark. I sent an email to a senior colleague whom I've come to respect over the years. It was a heart-felt sharing about our corporate culture and how it's affecting people at every level.

Her reply was just as heart-felt and very edifying. I felt encouraged because I know she had gone through the same grind and has emerged stronger. She also cared enough to put aside 30 minutes of her precious time to craft an uplifting email to me, notwithstanding that it was almost the end of a busy workday.

That was where the good feeling ended. The moment I finished reading her email, another one came to my inbox bearing her sender's details. She had erroneously forwarded my original email back to me with a message to the presumed recipient that it was a confidential sharing and that I should never know that my message was shared.

Talk about a Judas moment.

I stared at my own email for a long time. Should I be upset that my confidences was just betrayed? Should I forward her the forwarded message to let her know that I knew? In the end, I did nothing except turned off the computer and left for the day.

I might have been upset if it had been someone else. But I believed she was trying to share my thoughts with someone in the organisation who could make a difference in how things worked. She could have just patronised me with a reply email and ignored the issues but she chose to take them up higher. I believe it because I trust her. Even now.

This situation could have swung both ways. Technology can make you see things in a clearer light. I choose to see mine in a positive one.